Questions about Trampolines

Trampoline Frequently Asked Questions

Q: Can the trampoline be stored?
A: Yes, in winter, trampolines can be dismantled into their separate components and housed in contained storage. This practice leads to trampoline longevity and prevents rust, uv deteoriation, and steel staining.

Q: What type of warranty is included with the trampoline?
A: This product is covered by a 30 day warranty. We will replace your product if it is found to be either damaged, faulty or “dead on arrival” (DOA) within 30 days from the date of dispatch. In addition to this, we offer a 2 year part-replacement warranty for the trampoline frame and 6 month warranty on other parts. For assistance with warranties and product returns, please use the contact form.

Q: Do you sell trampoline accessories separately?
A: At this time we only publically sell fully-packaged trampolines complete with safety nets, anchor kits, padding, and ladders. We can provide customised quotes for spare parts if you contact us.

Q: Is the Weltanschauung trampoline the right trampoline for me ??
A:We have the greatest faith in our products which is why we produced so many! Our trampolines use the same UV resistant mat that is manufactured in the US - the same mat that is used in most competing trampoline products. The major point of differentiation is the manufactured quality of each spring where we truly excel. Our spring anti-stretch engineering ensures the longivity of your trampoline. Our trampolines are GS/TUV/EN71 certified. We produce in bulk, keep our overheads low, and at this time our mandate is to clear stock which is why we offer the lowest price in Australia.

Q: Is there a weight limit for the size of the person using the trampoline?
A: Yes, our trampolines are built to support users of up to 150kg. Users weighing more than this should consider an alternative trampoline.

Q: Is self assembly difficult ? How long does it take?
A: Not at all. The trampoline pack contains a detailed assembly guide. An adult can assemble the trampoline unit within an hour.

Q: Which delivery method is used and how long does it take?
A:We use the major courier companies which in turn outsource to private operators. We can deliver your trampoline within 5 business days. Contact us if you have an urgent need to receive your trampoline sooner.